Conflict happens in relationships. And the tension it brings is opportunity knocking at the door.
We actually learn more by listening than we do by talking! When we are experiencing contrast or conflict with others, we are usually trying our best to persuade them to our point of view. And that means we just keep talking – hoping the others will see the light of our position.
What happens if you shift your strategy and start listening – really listening? There are many benefits for you if you will apply this one very important communication tool in resolving conflicts.
1. Listening builds relationships!
2. Listening says to the other person that they are important and you will take the time to hear them. Listening affirms others and contributes to their sense of self-esteem and well-being.
3. Your silence while listening can enhance your understanding of the problem and of others’ perspectives.
4. Listening gives you more information that you can use in identifying potential options and making decisions.
5. Listening allows you to be more aware of different perspectives and find an opening for collaborative efforts.
6. You actually learn more by listening than you do by talking!
7. Listening doesn’t cost you any money. It only takes a little time that is well invested in achieving your goals and building cooperative relationships.
8. You can implement the listening tool by simply choosing to do it. You don’t have to enroll in another training program.
9. Always remember that talking shows involvement; listening shows caring; and asking clarifying questions shows your desire to better understand what others are thinking, feeling or saying.
10. Listening helps resolve conflict! Listening builds relationships!
Alberta Fredricksen can help you understand just how natural conflict is and how it can be a creative force for change, empowerment and transcendence. If you are looking for a greater sense of HeartPeace, visit her website at www.HeartPeaceNow.com for more FREE resources and articles.